Frequently Asked Questions
- How do I join the BSers Fan Club?
- Sample FAQ Question
- I am having trouble with my order/My order hasn't arrived yet.
- How do I order an exclusive item from the store?
- How do I order an item from the Blake Shop?
- When Will My Meet & Greet Photo Be Posted?
- When Will My Meet & Greet Photo Be Posted?
- What do I do if I can't figure out how to purchase a pre-sale ticket?
- How do Live Nation (the ticket vendor for the George Strait Tour) pre-sales work
- Can I still buy tickets if the pre-sale is closed
- How many pre-sale tickets can I purchase?
- How do I purchase a pre-sale ticket for the George Strait tour?
- How long do pre-sales run?
- Where is the pre-sale code?
- When will pre-sales be posted?
- What is a ticket pre-sale?
- Why can't I see the photo I uploaded to My Gallery?
- How do I use My Gallery?
- Where do I find the Member Nav Bar/Menu
- How do use Messages?
- How I Do Change My Profile Icon?
- How do I view member profiles?
- How do I use My Blog
- How do I become a Fan Of The Day?
- How do I access the exclsuive BSer Area in the Forum?
- How do I use the Forum?
- How do I enter a Contest?
- What is MEMBERS?
- How do I add photos to the BSer Gallery?
- How do post and read comments on Blogs
- How do I edit or delete a Blog entry?
- How do I use My Blog?
- What's ASK BLAKE?
- What is BSer News?
- How do I get a Meet & Greet?
- How do I Cancel My Account?
- How do I edit my Account Settings?
- What are the minimum system requirements to fully enjoy the site?
- How do I use My Blog?
- How do I edit my Personal Info?
- How do I Add Review in Music?
- How do I comment on News and Photos?
- What is the Meet & Greet policy?
- How do I use my Member Nav Bar/Menu?
- What if I forgot my Password?
- What do I get with a free basic account?
- I registered but cannot access the site. It keeps saying Access Denied?
- I never received a Confirmation E-mail after Registering?
- How do I register for a Free Basic Account?
- How do I renew my BSer Fan Club Account?
To become a BSer, click on BS'ers in the NAV Bar or Click here
and follow the instructions.
Sample FAQ Answer!
Having trouble with your order? View the shopping cart FAQ here, or send an E-mail to BSerfanclub@gmail.com with as much info about your issue as possible.
You must be logged in as a BSer to order exclusive items. Not a BSer yet? Upgrade your membership today! Click here.
Select the size you want, and click "Add To Cart" next to the item you want to purchase. This will open a new window where you can enter your information to complete your order.
New Photo Policy
A photographer will take your picture with Blake and your picture will be posted on blakeshelton.com within two weeks.
To retrieve your picture go to Blake’s Tour page and click the link “past shows.” Locate your show and click “view photos.” Locate your photo and right click on your photo and select “save as.” Enjoy!
A photographer will take your picture with Blake and your picture will be posted on blakeshelton.com within two weeks. To retrieve your picture go to Blake’s Tour page and click the link “past shows.” Locate your show and click “view photos.” Locate your photo and right click on your photo and select “save as.” Enjoy!
Yes! You can buy tickets when the go on sale to the general public. Just click "Buy Tickets" on the Tour page.
In order to make sure that all of our BSers have access to tickets, you can only buy two pre-sale tickets per membership*
In order to purchase the tickets, you must be a BSer but the recipient of your other ticket need not be.
1) On the day of the pre-sale, go to the tour page.
2) Click on the "PreSale" icon (this icon is next to the "Buy Now" and "Sign Up" icons on the Tour page)
3) When you click on the PreSale Icon, it will take you the Live Nation (ticket vendor) George Strait page
4) Look on the right hand side of the page. There will be a small link that says "Supporting Act Presale." Click on that link (since Blake is the supporting act for George Strait)
5) Enter the pre-sale code, startinfires
6) Purchase tickets
7) Pick them up at will call on the day of the show
On the day of the pre-sale, the pre-sale will run from 10am-10pm local time (per the venue). This means that if the venue is on the east coast, the pre-sale will run from 10am-10pm EST. If the venue is on the west coast, the pre-sale will run from 10am-10pm PST, etc.
The pre-sale code can be found on the Tour page, underneath the header "Upcoming Shows." The line reads as follows:
"BSers George Straight Pre-Order Code: startinfires [Note: Pre-sales will run from 10am-10pm on day of pre-order]"
The pre-sale code for the George Strait Tour is: startinfires
Generally speaking, pre-sales are posted a few days before tickets go on sale to the public.
The presale dates for the George Strait tour are as follows:
Friday, May 22nd
Riverbend Music Center
Cincinnati, OH
Presale Begins 4/1 10am-10pm EST
Saturday, May 23rd
Tinley Park, IL
First Midwest Bank Amphitheatre
Presale Begins 4/1 10am-10pm CST
Friday, May 29th
PNC Bank Arts Center
Holmdel, NJ
Presale Begins 4/1 10am-10pm EST
Friday, June 12th
Verizon Wireless Amphitheatre
Virginia Beach, VA
Presale Begins 4/1 10am-10pm EST
Saturday, June 13th
Nissan Pavilion
Washington D.C.
Presale Begins 4/1 10am-10pm EST
Friday, July 17th
USANA Amphitheatre
Salt Lake City, Utah
Presale Begins 4/15 10am-10pm MST
Friday, July 24th
Verizon Wireless Amphitheatre
Indianapolis, IN
Presale Begins 4/29 10am-10pm EST
Saturday, July 25th
Post-Gazette Pavilion
Pittsburgh, PA
Presale Begins 4/29 10am-10pm EST
Keep checking the Tour page for more pre-sale dates!
Ticket pre-sales are an exclusive perk for our BSer fan club. They allow BSers to purchase tickets before they go on sale to the public. Pre-sale's are only available for select dates but we will make sure to alert when they are posted.
* All pre-sale ticket purchases subject to availability on a first come, first serve basis. All shows are subject to cancellation or postponement without notice. Please consult with the relevant venue for seating information prior to purchase and any changes to the show schedule.
1. All photos uploaded to member Galleries must first be approved by Team BS. We will be approving photos as often as possible.
2. Check to make sure the file name of your photos do not have any symbols (&, #, etc). Use letters and numbers only.
ex. teambsandblake.jpg, teambsno1.jeg
*To add a new photo to your gallery,
1. Login/Register
2. Click 'My Gallery' in your member nav menu
3. Choose 'Add A New Photo'
To view your gallery,
1. Log in/Register
2. Click 'My Gallery'
To see other members' galleries,
1. Click on members profile icon or username to open their profile
2. See 'Fan Photo Gallery' in their profile
*Please note all photos uploaded to member Galleries must first be approved by Team BS. We will be approving photos as often as possible.
Check to make sure the file name of your photo(s) do not include any symbols (&, #, etc). Use letters and numbers only.
How do I use the Member Nav Bar/Menu?
1. Log in/Register
2. Once you've logged in and.or registers, your Member Nav Bar/Menu will appear where Login/Register originally was.
3. We've posted instructions on how to use everything in the Menu in this 'Help'. [My Blog, Buddy List, Messages, My Gallery, My Account, (edit)]
If we missed anything or if you need additional help, please contact XXXXX via LINK NAME GOES HERE or Private Message.
Privates messages allows you to send messages privately to each other on the site.
To send a private message:
1. Login/Register
2. Click on Messages in your User Nav Bar/Menu
3. Click on 'Compose'
4. Type in their user name as well as subject and message
5. Click 'Send Private Message'
or
1. Login/Register
2. Click on the user's name to open their profile
3. Click on 'Write Message' in the Private Messages section
4. Type in their user name as well as subject and message
5. Click 'Send Private Message'
To check, reply and delete messages:
1. Login/Register
2. Click on 'Messages' in your User Nav Bar/Menu
3. You messages on in the 'List' section.
4. To reply, click on the message, and then click 'Reply' button. To delete the message, click 'Delete'
We provide all basic users and BSers with a default profile icon. To change your icon,
1. Login/Register
2. Click on '(edit)' in your user menu bar/nav
3. Click on 'Account Settings' button
4. Upload Picture in 'Picture' section of the Account Settings page.
5. Click 'Submit'
To view basic members and BSers profile, click on their username or profile icon.
1. Login/Register
2. Click My Blog in your user Nav Bar/Menu
2. Click on 'Write your own blog. Click here'
3. Write and submit your blog
You can see other users blogs in their profile page.
To have a chance to become a Fan Of The Day, you must be a basic user or BSer. The Fan Of The Day is automatically randomly chosen each day. Since Fan Of The Day features your profile icon, be sure sure to keep it up-to-date.
1. Click FORUM in the main NAV bar/menu
2. Go to BSer Exclusive Area (Fan Club Talk)
Anyone can read the Forum threads but you must be a basic member or a BSer to post in the Forum. To learn more about to use the forum. Click here
Note: BSers also have access to an exclusive area on the Forum.
We try to run exclusive contests as much as possible. So check CONTESTS regularly.
To enter a contest:
1. Click on CONTESTS in your BSer Fan Club Nav Bar/Menu
2. Click on the 'Enter To Win' button
3. Complete the Contest Entry form.
4. Click 'Submit'
Winners will be announced in Exclusive News and via Private Message. Good luck!
MEMBERS is where you can get to know other BSers. Here's how:
1. Click on MEMBERS in your BSer menu bar/nav
2. Click on a BSers name to see their Profile
3. Click on Add Buddy to add them to your Buddy List
As a BSer, you have the exclusive opportunity to post photos in the BSer Gallery everyone to see. To post a photo:
1. Click on BSer Gallery in your BSer fan club menu/nav bar
2. Click 'Add New Photo'
3. Upload a photo
4. Click submit
You can also view the BSer Gallery in Media/Photos.
1. Click on the blog title that you want to comment on.
2. Enter your comment in the comment box.
3. Click submit
4. To read comments, click on the blog title that you want to read comments on
1. Click on the title of your blog entry
2. Click on the 'Edit' tab
3. To edit, make your changes and click 'Submit'
4. To delete, click 'Delete'
*Please note that you can not delete a comment you leave on another basic user or BSer's blog.
Blogs are like diary entries you can post online. Since, you are a BSer your blogs will be featured in Fan Club blogs in addition to All Blogs. To get started with your blog:
1. Click BLOGS in your BSer Fan Club Nav Bar/Menu
2. Click on 'Write your own blog. Click here'
3. Write and submit your blog
You can blog as often as you'd like. You can see your blog in the My Blog section of your user nav bar/menu.
Ask Blake is your opportunity to ask any burning question you may have for Blake. Team BS is going to "Ask Blake" to answer questions every week so check this regulary. Please note that all questions may not be answered...... and you really shouldn't ask anything you wouldn't ask to his face. Enjoy!
BSer news is exclusive news that we post just for you. Be sure to check it regulary and please comment as much as you'd like.
1. Go to Tour page
2. Select a Meet & Greet you would like to attend by clicking the SIGN UP button for that date.
3. Complete the SIGN UP Form
4. Click the Sign Up button
*Visit the tour date page regularly, as meet & greet opportunities will be listed as they are announced. Team BS will contact selected BSers for meet & greet one week in advance of the concert if selected.
Other important info to know about Meet & Greets (Meet & Greet Policy)
-All meet & greet requests are open for the first two weeks of the month prior to tour dates.
-As a BSer fan club member, you are eligible to attend up to 3 meet & greets during your year of membership, pending space and availability.
-If selected, BSers must show I.D. in order to gain entry to meet & greet.
-All meet & greets require a ticket to gain entry to the concert. Please make sure you have purchased a ticket.
Team BS can delete your account for you. Of course, we'll be sorry to see you go.
1. Send us a request to delete your account via Contact Us or Private Message.
*Be sure to include your username and/or email on the account.
1. LOG IN/REGISTER
2. Click on (edit) My Account in your Member Nav Bar
3. Click 'Account Settings' tab
5. Edit your Username, Email Address, Password, Picture, Comment settings (signature), Private Message settings and/or Contact settings.
6. Click 'Submit'
Please note the following minimum system requirements:
Operating System: Windows Vista, XP
Mac OS 10.4 and above.
Browser: Internet Explorer version 6.0 or higher, which can be downloaded for free here
or Safari 2.0 or higher, which can be downloaded for free here
or Firefox 2, which can be downloaded for free here.
Media Player: Flash 9 player can be downloaded for free here.
To go to your Blog:
1. Login/Register
2. Click 'My Blog' or 'My Account' in your Member Nav Bar
Post New Blog Entry:
1. Go to 'My Account
2. Click "Add A New Blog Entry" under 'Recent Blog Entries'
Note: Members can read your blog in your Account Profile and on the Blogs pages. BSers have their own special blog.
View blog:
1. Go to 'My Blog'
2. Click 'All Blogs' or 'Fan Club Blogs'
Edit or Delete your Blog:
1. Go to 'My Blog'
2. Click the title of the blog you want to edit or delete
3. Click ''Edit' to edit your blog or click 'Delete' to delete your blog
*You can read other member blogs in their Profile
1. Log in/Register
2. Click on (edit) in your Member Nav Bar
4. Click on 'Personal' tab
5. Edit your full name, birthday, postal code, gender, city, state, country and/or email signup
6. Click 'Submit'
Only BS'ers can Add Reviews in Music.
1.. Login or Register
2. Click on "add new comment" on in the News story or Photo you want to comment on. *If you there are already comments, click the existing 'comments' to add yours.
3. To 'Reply' to a posted comment, click 'Reply' by the comment you want to reply to
*Note: You can not delete your comment after you have posted it.
-All meet & greet requests are open for the first two weeks of the month prior to tour dates.
-As a BSer fan club member, you are eligible to attend up to 2 meet & greets during your year of membership, pending space and availability.
-If selected, BSers must show I.D. in order to gain entry to meet & greet.
-All meet & greets require a ticket to gain entry to the concert. Please make sure you have purchased a ticket.
-Please Sign Up one time for each show you are requesting. BSers are limited to 5 requests per week.
-Not all dates are guaranteed to be eligible for Meet & Greets.
Your Member Nav Bar (Menu) appears after you log in. This is you can access everything you get with your free basic account.
1. Log in
2. Your Member Nav Menu will appear where Login/Register is currently posted. (Once you login, the Login/Register area become the Member Nav Menu)
Note: The menu items are My Blog | Buddy List | Messages | My Gallery | My Account | (edit) | (logout) | (help)
3. We've posted instructions on how to use everything in Help. If we missed anything or if you need additional help, please contact Team BS via Contact Us or Private Message.
Click LOGIN/REGISTER and then REQUEST NEW PASSWORD. Enter your e-mail address. You'll be sent a new password immediately.
With your free account you can leave comments, send private messages, write your own blog and upload photos to your gallery
1. Make sure that you are entering your password with the correct capitalization. The system is case sensitive, so you must enter your password exactly as you did when you registered.
2. If you still have trouble logging in, please log out the site. clear out your cookies and cache in your web browser tools and then Log In again. This should clear the problem.
*If you still can't log in after steps 1 and 2, please contact Team BS via Contact Us
1. Please check your Spam box, the email may have gone there
2. You may have entered the wrong email address on registration page
If you your still having trouble finding your confirmation email, contact Team BS and we will re-send to you.
1. Just click the LOGIN/REGISTER link on the home page
2. Enter the requested information in 'Create New Account'
3. You will then recieve a confirmation E-mail to 'Activate Your Account'. (*The e-mail will be sent to the E-mail address you entered in the registration page.)
4. Follow the instructions on the confirmation email to Activate Your Account.
We will have renewal information for you soon.
