Frequently Asked Questions

How do I join the BSers Fan Club?

To become a BSer, click on BS'ers in the NAV Bar or Click here
and follow the instructions.

I am having trouble with my order/My order hasn't arrived yet.

Having trouble with your order? View the shopping cart FAQ here, or send an E-mail to BSerfanclub@gmail.com with as much info about your issue as possible.

How do I order an exclusive item from the store?

You must be logged in as a BSer to order exclusive items. Not a BSer yet? Upgrade your membership today! Click here.

How do I order an item from the Blake Shop?

Select the size you want, and click "Add To Cart" next to the item you want to purchase. This will open a new window where you can enter your information to complete your order.

When Will My Meet & Greet Photo Be Posted?

New Photo Policy

A photographer will take your picture with Blake and your picture will be posted on blakeshelton.com within two weeks.
To retrieve your picture go to Blake’s Tour page and click the link “past shows.” Locate your show and click “view photos.” Locate your photo and right click on your photo and select “save as.” Enjoy!

Why can't I see the photo I uploaded to My Gallery?

1. All photos uploaded to member Galleries must first be approved by Team BS. We will be approving photos as often as possible.
2. Check to make sure the file name of your photos do not have any symbols (&, #, etc). Use letters and numbers only.
ex. teambsandblake.jpg, teambsno1.jeg

How do I use My Gallery?

*To add a new photo to your gallery,
1. Login/Register
2. Click 'My Gallery' in your member nav menu
3. Choose 'Add A New Photo'

To view your gallery,
1. Log in/Register
2. Click 'My Gallery'

To see other members' galleries,
1. Click on members profile icon or username to open their profile
2. See 'Fan Photo Gallery' in their profile

*Please note all photos uploaded to member Galleries must first be approved by Team BS. We will be approving photos as often as possible.
Check to make sure the file name of your photo(s) do not include any symbols (&, #, etc). Use letters and numbers only.

Where do I find the Member Nav Bar/Menu

How do I use the Member Nav Bar/Menu?
1. Log in/Register
2. Once you've logged in and.or registers, your Member Nav Bar/Menu will appear where Login/Register originally was.
3. We've posted instructions on how to use everything in the Menu in this 'Help'. [My Blog, Buddy List, Messages, My Gallery, My Account, (edit)]

If we missed anything or if you need additional help, please contact XXXXX via LINK NAME GOES HERE or Private Message.

How do use Messages?

Privates messages allows you to send messages privately to each other on the site.

To send a private message:
1. Login/Register
2. Click on Messages in your User Nav Bar/Menu
3. Click on 'Compose'
4. Type in their user name as well as subject and message
5. Click 'Send Private Message'
or
1. Login/Register
2. Click on the user's name to open their profile
3. Click on 'Write Message' in the Private Messages section
4. Type in their user name as well as subject and message
5. Click 'Send Private Message'

To check, reply and delete messages:
1. Login/Register
2. Click on 'Messages' in your User Nav Bar/Menu
3. You messages on in the 'List' section.
4. To reply, click on the message, and then click 'Reply' button. To delete the message, click 'Delete'

How I Do Change My Profile Icon?

We provide all basic users and BSers with a default profile icon. To change your icon,

1. Login/Register
2. Click on '(edit)' in your user menu bar/nav
3. Click on 'Account Settings' button
4. Upload Picture in 'Picture' section of the Account Settings page.
5. Click 'Submit'

How do I view member profiles?

To view basic members and BSers profile, click on their username or profile icon.

How do I use My Blog

1. Login/Register
2. Click My Blog in your user Nav Bar/Menu
2. Click on 'Write your own blog. Click here'
3. Write and submit your blog

You can see other users blogs in their profile page.

How do I become a Fan Of The Day?

To have a chance to become a Fan Of The Day, you must be a basic user or BSer. The Fan Of The Day is automatically randomly chosen each day. Since Fan Of The Day features your profile icon, be sure sure to keep it up-to-date.

How do I use the Forum?

Anyone can read the Forum threads but you must be a basic member or a BSer to post in the Forum. To learn more about to use the forum. Click here

Note: BSers also have access to an exclusive area on the Forum.

How do post and read comments on Blogs

1. Click on the blog title that you want to comment on.
2. Enter your comment in the comment box.
3. Click submit
4. To read comments, click on the blog title that you want to read comments on

How do I edit or delete a Blog entry?

1. Click on the title of your blog entry
2. Click on the 'Edit' tab
3. To edit, make your changes and click 'Submit'
4. To delete, click 'Delete'

*Please note that you can not delete a comment you leave on another basic user or BSer's blog.

How do I Cancel My Account?

Team BS can delete your account for you. Of course, we'll be sorry to see you go.

1. Send us a request to delete your account via Contact Us or Private Message.
*Be sure to include your username and/or email on the account.

How do I edit my Account Settings?

1. LOG IN/REGISTER
2. Click on (edit) My Account in your Member Nav Bar
3. Click 'Account Settings' tab
5. Edit your Username, Email Address, Password, Picture, Comment settings (signature), Private Message settings and/or Contact settings.
6. Click 'Submit'

What are the minimum system requirements to fully enjoy the site?

Please note the following minimum system requirements:

Operating System: Windows Vista, XP
Mac OS 10.4 and above.

Browser: Internet Explorer version 6.0 or higher, which can be downloaded for free here
or Safari 2.0 or higher, which can be downloaded for free here
or Firefox 2, which can be downloaded for free here.

Media Player: Flash 9 player can be downloaded for free here.

How do I use My Blog?

To go to your Blog:
1. Login/Register
2. Click 'My Blog' or 'My Account' in your Member Nav Bar

Post New Blog Entry:
1. Go to 'My Account
2. Click "Add A New Blog Entry" under 'Recent Blog Entries'
Note: Members can read your blog in your Account Profile and on the Blogs pages. BSers have their own special blog.

View blog:
1. Go to 'My Blog'
2. Click 'All Blogs' or 'Fan Club Blogs'

Edit or Delete your Blog:
1. Go to 'My Blog'
2. Click the title of the blog you want to edit or delete
3. Click ''Edit' to edit your blog or click 'Delete' to delete your blog

*You can read other member blogs in their Profile

How do I edit my Personal Info?

1. Log in/Register
2. Click on (edit) in your Member Nav Bar
4. Click on 'Personal' tab
5. Edit your full name, birthday, postal code, gender, city, state, country and/or email signup
6. Click 'Submit'

How do I Add Review in Music?

Only BS'ers can Add Reviews in Music.

How do I comment on News and Photos?

1.. Login or Register
2. Click on "add new comment" on in the News story or Photo you want to comment on. *If you there are already comments, click the existing 'comments' to add yours.
3. To 'Reply' to a posted comment, click 'Reply' by the comment you want to reply to

*Note: You can not delete your comment after you have posted it.

How do I use my Member Nav Bar/Menu?

Your Member Nav Bar (Menu) appears after you log in. This is you can access everything you get with your free basic account.

1. Log in
2. Your Member Nav Menu will appear where Login/Register is currently posted. (Once you login, the Login/Register area become the Member Nav Menu)

Note: The menu items are My Blog | Buddy List | Messages | My Gallery | My Account | (edit) | (logout) | (help)

3. We've posted instructions on how to use everything in Help. If we missed anything or if you need additional help, please contact Team BS via Contact Us or Private Message.

What if I forgot my Password?

Click LOGIN/REGISTER and then REQUEST NEW PASSWORD. Enter your e-mail address. You'll be sent a new password immediately.

What do I get with a free basic account?

With your free account you can leave comments, send private messages, write your own blog and upload photos to your gallery

I registered but cannot access the site. It keeps saying Access Denied?

1. Make sure that you are entering your password with the correct capitalization. The system is case sensitive, so you must enter your password exactly as you did when you registered.
2. If you still have trouble logging in, please log out the site. clear out your cookies and cache in your web browser tools and then Log In again. This should clear the problem.

*If you still can't log in after steps 1 and 2, please contact Team BS via Contact Us

I never received a Confirmation E-mail after Registering?

1. Please check your Spam box, the email may have gone there
2. You may have entered the wrong email address on registration page

If you your still having trouble finding your confirmation email, contact Team BS and we will re-send to you.

How do I register for a Free Basic Account?

1. Just click the LOGIN/REGISTER link on the home page
2. Enter the requested information in 'Create New Account'
3. You will then recieve a confirmation E-mail to 'Activate Your Account'. (*The e-mail will be sent to the E-mail address you entered in the registration page.)
4. Follow the instructions on the confirmation email to Activate Your Account.