Frequently Asked Questions

We hope to answer all of your BSer questions in this exclusive FAQ. If you have a question that's not answered here, please email Team BS or send us a Private Message. Please note the basic site HELP/FAQ is located in the footer.

I am having trouble with my order/My order hasn't arrived yet.

Having trouble with your order? View the shopping cart FAQ here, or send an E-mail to BSerfanclub@gmail.com with as much info about your issue as possible.

How do I order an exclusive item from the store?

You must be logged in as a BSer to order exclusive items. Not a BSer yet? Upgrade your membership today! Click here.

How do I order an item from the Blake Shop?

Select the size you want, and click "Add To Cart" next to the item you want to purchase. This will open a new window where you can enter your information to complete your order.

When Will My Meet & Greet Photo Be Posted?

New Photo Policy
A photographer will take your picture with Blake and your picture will be posted on blakeshelton.com within two weeks. To retrieve your picture go to Blake’s Tour page and click the link “past shows.” Locate your show and click “view photos.” Locate your photo and right click on your photo and select “save as.” Enjoy!

What do I do if I can't figure out how to purchase a pre-sale ticket?

First, make sure to read all of the FAQs regarding ticket pre-sales. If you are still confused email Team BS at bserfanclub@gmail.com

How do Live Nation (the ticket vendor for the George Strait Tour) pre-sales work

For general answers to your questions about the Live Nation pre-sales, CLICK HERE

Can I still buy tickets if the pre-sale is closed

Yes! You can buy tickets when the go on sale to the general public. Just click "Buy Tickets" on the Tour page.

How many pre-sale tickets can I purchase?

In order to make sure that all of our BSers have access to tickets, you can only buy two pre-sale tickets per membership*

In order to purchase the tickets, you must be a BSer but the recipient of your other ticket need not be.

How do I purchase a pre-sale ticket for the George Strait tour?

1) On the day of the pre-sale, go to the tour page.
2) Click on the "PreSale" icon (this icon is next to the "Buy Now" and "Sign Up" icons on the Tour page)
3) When you click on the PreSale Icon, it will take you the Live Nation (ticket vendor) George Strait page
4) Look on the right hand side of the page. There will be a small link that says "Supporting Act Presale." Click on that link (since Blake is the supporting act for George Strait)
5) Enter the pre-sale code, startinfires
6) Purchase tickets
7) Pick them up at will call on the day of the show

How long do pre-sales run?

On the day of the pre-sale, the pre-sale will run from 10am-10pm local time (per the venue). This means that if the venue is on the east coast, the pre-sale will run from 10am-10pm EST. If the venue is on the west coast, the pre-sale will run from 10am-10pm PST, etc.

Where is the pre-sale code?

The pre-sale code can be found on the Tour page, underneath the header "Upcoming Shows." The line reads as follows:
"BSers George Straight Pre-Order Code: startinfires [Note: Pre-sales will run from 10am-10pm on day of pre-order]"

The pre-sale code for the George Strait Tour is: startinfires

When will pre-sales be posted?

Generally speaking, pre-sales are posted a few days before tickets go on sale to the public.

The presale dates for the George Strait tour are as follows:

Friday, May 22nd
Riverbend Music Center
Cincinnati, OH
Presale Begins 4/1 10am-10pm EST

Saturday, May 23rd
Tinley Park, IL
First Midwest Bank Amphitheatre
Presale Begins 4/1 10am-10pm CST

Friday, May 29th
PNC Bank Arts Center
Holmdel, NJ
Presale Begins 4/1 10am-10pm EST

Friday, June 12th
Verizon Wireless Amphitheatre
Virginia Beach, VA
Presale Begins 4/1 10am-10pm EST

Saturday, June 13th
Nissan Pavilion
Washington D.C.
Presale Begins 4/1 10am-10pm EST

Friday, July 17th
USANA Amphitheatre
Salt Lake City, Utah
Presale Begins 4/15 10am-10pm MST

Friday, July 24th
Verizon Wireless Amphitheatre
Indianapolis, IN
Presale Begins 4/29 10am-10pm EST

Saturday, July 25th
Post-Gazette Pavilion
Pittsburgh, PA
Presale Begins 4/29 10am-10pm EST

Keep checking the Tour page for more pre-sale dates!

What is a ticket pre-sale?

Ticket pre-sales are an exclusive perk for our BSer fan club. They allow BSers to purchase tickets before they go on sale to the public. Pre-sale's are only available for select dates but we will make sure to alert when they are posted.

* All pre-sale ticket purchases subject to availability on a first come, first serve basis. All shows are subject to cancellation or postponement without notice. Please consult with the relevant venue for seating information prior to purchase and any changes to the show schedule.

How do I view member profiles?

To view basic members and BSers profile, click on their username or profile icon.

How do I become a Fan Of The Day?

To have a chance to become a Fan Of The Day, you must be a basic user or BSer. The Fan Of The Day is automatically randomly chosen each day. Since Fan Of The Day features your profile icon, be sure sure to keep it up-to-date.

How do I access the exclsuive BSer Area in the Forum?

1. Click FORUM in the main NAV bar/menu
2. Go to BSer Exclusive Area (Fan Club Talk)

How do I enter a Contest?

We try to run exclusive contests as much as possible. So check CONTESTS regularly.
To enter a contest:

1. Click on CONTESTS in your BSer Fan Club Nav Bar/Menu
2. Click on the 'Enter To Win' button
3. Complete the Contest Entry form.
4. Click 'Submit'

Winners will be announced in Exclusive News and via Private Message. Good luck!

What is MEMBERS?

MEMBERS is where you can get to know other BSers. Here's how:

1. Click on MEMBERS in your BSer menu bar/nav
2. Click on a BSers name to see their Profile
3. Click on Add Buddy to add them to your Buddy List

How do I add photos to the BSer Gallery?

As a BSer, you have the exclusive opportunity to post photos in the BSer Gallery everyone to see. To post a photo:

1. Click on BSer Gallery in your BSer fan club menu/nav bar
2. Click 'Add New Photo'
3. Upload a photo
4. Click submit

You can also view the BSer Gallery in Media/Photos.

How do post and read comments on Blogs

1. Click on the blog title that you want to comment on.
2. Enter your comment in the comment box.
3. Click submit
4. To read comments, click on the blog title that you want to read comments on

How do I edit or delete a Blog entry?

1. Click on the title of your blog entry
2. Click on the 'Edit' tab
3. To edit, make your changes and click 'Submit'
4. To delete, click 'Delete'

*Please note that you can not delete a comment you leave on another basic user or BSer's blog.

How do I use My Blog?

Blogs are like diary entries you can post online. Since, you are a BSer your blogs will be featured in Fan Club blogs in addition to All Blogs. To get started with your blog:

1. Click BLOGS in your BSer Fan Club Nav Bar/Menu
2. Click on 'Write your own blog. Click here'
3. Write and submit your blog

You can blog as often as you'd like. You can see your blog in the My Blog section of your user nav bar/menu.

What's ASK BLAKE?

Ask Blake is your opportunity to ask any burning question you may have for Blake. Team BS is going to "Ask Blake" to answer questions every week so check this regulary. Please note that all questions may not be answered...... and you really shouldn't ask anything you wouldn't ask to his face. Enjoy!

What is BSer News?

BSer news is exclusive news that we post just for you. Be sure to check it regulary and please comment as much as you'd like.

How do I get a Meet & Greet?

1. Go to Tour page
2. Select a Meet & Greet you would like to attend by clicking the SIGN UP button for that date.
3. Complete the SIGN UP Form
4. Click the Sign Up button
*Visit the tour date page regularly, as meet & greet opportunities will be listed as they are announced. Team BS will contact selected BSers for meet & greet one week in advance of the concert if selected.

Other important info to know about Meet & Greets (Meet & Greet Policy)
-All meet & greet requests are open for the first two weeks of the month prior to tour dates.
-As a BSer fan club member, you are eligible to attend up to 3 meet & greets during your year of membership, pending space and availability.
-If selected, BSers must show I.D. in order to gain entry to meet & greet.
-All meet & greets require a ticket to gain entry to the concert. Please make sure you have purchased a ticket.

What is the Meet & Greet policy?

-All meet & greet requests are open for the first two weeks of the month prior to tour dates.
-As a BSer fan club member, you are eligible to attend up to 3 meet & greets during your year of membership, pending space and availability.
-If selected, BSers must show I.D. in order to gain entry to meet & greet.
-All meet & greets require a ticket to gain entry to the concert. Please make sure you have purchased a ticket.
-Please Sign Up one time for each show you are requesting. BSers are limited to 5 requests per week.
-Not all dates are guaranteed to be eligible for Meet & Greets.

What if I forgot my Password?

Click LOGIN/REGISTER and then REQUEST NEW PASSWORD. Enter your e-mail address. You'll be sent a new password immediately.

How do I renew my BSer Fan Club Account?

We will have renewal information for you soon.